FAQ

Find answers to the most frequently asked questions to quickly access the information you need.

Content with Intrebari Frecvente tollro .

tollro
what is the deadline for applying TollRo through EETS (SETRE) providers?

According to LAW no. 226 of 14 July 2023 on the application of road tariffs on the national road network in Romania, STRR provides SETRo users with access to SETRE starting from 15 January 2027.

tollro
How and by whom is the TollRo tariff recorded through the mobile application invoiced/collected?

According to LAW no. 226 of 14 July 2023 on the application of road tariffs on the national road network in Romania



Art. 14 para. (1) and para. (2) let. c) corroborated with Art. 12 para. (9).



(1) CNAIR is designated as the entity that charges and collects TollRo.

(2) CNAIR establishes the amount of TollRo due and collects the corresponding amount:

c) from the user of the SETRE Romania domain, in the case of using the application provided for in Art. 12 para. (7) let. c), on the basis of data collected from it.

tollro
What obligations does the driver/user have during the journey if using the mobile application?

The user of the mobile application has the obligation to start the mobile application before commencing travel on the SETRE Romania domain, to correctly declare the data regarding the vehicle / vehicle combination, to top up/load into the mobile application the amounts necessary to pay TollRo and, as the case may be, to top up the required amounts during the journey, so as to constantly maintain sufficient funds in the account for the payment of TollRo;

The user must ensure the permanent and proper operation of the mobile application throughout the entire duration of the use of the SETRE Romania domain, by monitoring and fulfilling, in the case of the mobile device, the following technical conditions: maintaining an optimal battery charge level, activating and ensuring the continuous operation of the mobile data service, activating and ensuring the continuous operation of the geolocation service (GPS), and activating the automatic update of the time and time zone.

The user must constantly monitor the alerts generated by the mobile application and stop the application upon completion of the journey, at the moment of discovering an initial erroneous declaration of information regarding the vehicle / vehicle combination, or upon observing changes to the vehicle / vehicle combination configuration that modify any of the initial information regarding the vehicle / vehicle combination.

tollro
How is the per-kilometre tariff (TollRo) calculated via the mobile application?

According to LAW no. 226 of 14 July 2023 on the application of road tariffs on the national road network in Romania


Art. 12 para. (2), para. (3) and para. (7) let. c).


(2) TollRo is established according to:
    a) the unit tariff; and
    b) the distance covered on a road section of the SETRE Romania domain expressed in whole kilometre
units.
(3) TollRo is calculated by multiplying the unit tariff by the distance covered.

tollro
What categories of vehicles use the route ticket, when must the route ticket be paid, and for how many journeys is it valid?

According to LAW no. 226 of 14 July 2023 on the application of road tariffs on the national road network in Romania


Starting from 1 October 2026, TollRo is introduced, which applies on the SETRE Romania domain to all
registered vehicles used thereon, designed and constructed for the transport of goods with a maximum
authorized total mass (MTMA) greater than 3.5 tonnes, and which is collected through the STRR. Mixed
transport vehicles are assimilated, from the perspective of TollRo, to goods transport vehicles.


TollRo applies on the basis of a single-passage route ticket, issued through computer applications
interconnected with the STRR. The route ticket shall be paid prior to performing the passage;

tollro
How can the per-kilometre tariff (TollRo) be paid?

According to LAW no. 226 of 14 July 2023 on the application of road tariffs on the national road network in Romania


Art. 12


(7) TollRo may be paid:
    c) through a mobile application made available to users, free of charge, by CNAIR.

tollro
What is the validity period of a route ticket and what happens if the route is not completed in time?

According to LAW no. 226 of 14 July 2023 on the application of road tariffs on the national road network in Romania


Art. 17


(3) For the purpose of the proper payment of TollRo on the basis of the route ticket, users of the SETRE
Romania domain have the following obligations:
c) to use the passage within 72 hours from the declared date and time. Upon expiry of this time limit,
the route ticket loses its validity, regardless of whether the route has been covered in whole or in part.

tollro
What data is the user obliged to declare when configuring a route ticket?

According to LAW no. 226 of 14 July 2023 on the application of road tariffs on the national road network in Romania


Art. 17


(3) For the purpose of the proper payment of TollRo on the basis of the route ticket, users of the SETRE
Romania domain have the following obligations:
    a) to correctly declare the data regarding the vehicle, in accordance with the information entered in its
registration certificate;
    b) to uniquely identify the passage by establishing the date of the journey, the point of origin, the
intermediate points, and the destination point of the transport;

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