• Contact Form: https://portal.etoll.ro/ro/contact
• Privacy Policy & Data Protection: https://portal.etoll.ro/ro/confidentialitate

Reporting Errors and Technical Malfunctions

For the efficient processing of requests regarding potential technical errors encountered while using the mobile application (e.g., synchronization failures, payment processing errors, or improper interface display), please submit a report through the official contact channels including the following diagnostic data:

• Email address associated with the TollRo user account;
• Mobile device model and operating system version (Android / iOS);
• TollRo application version installed on the device;
• Transaction identifier or vehicle registration plate number (as applicable);

Detailed description of the encountered error.

TOLLRO - CNAIR

National Company for Road Infrastructure Management