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After receiving a contravention notice, I noticed that the operator who issued the toll ticket entered the vehicle's registration number incorrectly. What should I do to have this error corrected?
If the toll was issued for an incorrect registration number and the registration number was not correctly amended within 60 minutes of issuance at the point of sale where the toll was purchased, the user may request that CNADNR S.A. correct the registration number in its database.
The request must be submitted in original form to CNADNR S.A., using the standard form available on the www.cnadnr.ro website, under Fetești Toll (E-Tarif) – Request to Change an Incorrect Registration Number, together with:
a) a copy of the customer copy document issued for the incorrect registration number;
b) a copy of the vehicle registration certificate or vehicle identification card showing the correct registration number;
c) a copy of the payment document.
Based on the documents listed above, CNADNR S.A. will correct the registration number if one of the following conditions is met:
a) The vehicle identification number indicated on the customer copy document matches the vehicle identification number shown on the registration certificate or vehicle identification card submitted by the user;
b) In the document issued by the distributor, in the case of Romanian users, the vehicle identification number is not indicated, and according to the records of the Directorate for Driving Licenses and Vehicle Registration, the registration number entered on the document was not assigned to a vehicle on the date the toll was issued;
c) In the document issued by the distributor, in the case of Romanian users, the registration number corresponds, according to the records of the Directorate for Driving Licenses and Vehicle Registration, to a vehicle for which payment of the toll is not legally required;
d) In the document issued by the distributor, in the case of foreign users, the registration number entered when the toll was issued contains an error of no more than two characters, and the vehicle identification number is also indicated.